Ricardo O.

IT Service Desk Level 1 Technician

Ricardo O. has diverse experience in both technical support and customer service roles. Currently serving as an IT Service Desk Level 1 Technician at Saia Inc., Ricardo is focused on providing technical assistance. Prior experience includes a position as a Retail Sales Associate at Micro Center, a Shift Supervisor at Starbucks, and a Line Cook at Maggiano's Little Italy, showcasing a strong background in customer interaction and team leadership.

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