Aaron Baca is a seasoned professional with over 20 years of experience managing, training, and supporting enterprise information technology services within an ITIL/ITSM framework. Currently, Aaron serves as a Program Team Manager at SAIC, overseeing multiple IT applications while fostering collaboration and customer satisfaction. Previously, Aaron held roles at the University of New Mexico, where they led enterprise IT services and initiatives. With a strong background in project management, Aaron has successfully implemented processes that enhance service delivery and technical support across various organizational levels. Aaron also holds certifications in Project Management and ITIL, alongside a degree in Business Computer Systems from the University of New Mexico.
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