Josh Miles is a seasoned ServiceNow Subject Matter Expert and Chief Solutions Engineer, currently leading initiatives at SAIC’s Civilian Business Group. With extensive experience at various organizations, Josh has provided technical support and developed innovative solutions for the National Institutes of Health and other institutions. They hold both a Bachelor’s and a Master’s degree in Information Systems from the University of Maryland Baltimore County, where they achieved high academic honors. Previously, Josh served as a ServiceNow Architect and Systems Engineer, where they focused on creating and improving content management systems and applications.
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