Kassandra Smith is a proficient Software Engineer and ServiceNow Developer with over 11 years of experience in IT Service Management, IT Operations Management, and IT Business Management. They have held various technical roles, including Senior Software Engineer at SAIC and IT Consultant at JLK Systems Group. Kassandra has a solid educational background, earning a degree in Management Information Systems from Misericordia University and training in Computer and Information Sciences. They are committed to driving digital transformation and continuously enhancing their expertise in the ServiceNow ecosystem.
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