Miguel P.

Miguel P. is currently a Tier 1 SOC Lead at SAIC, where they troubleshoot network connectivity and email issues while providing software support. They graduated from Augusta University in May 2020 with a Bachelor's degree in Information Technology and an Advanced Cybersecurity Certificate. Throughout their career, Miguel has demonstrated a strong commitment to customer service and technical support, having worked in various roles such as PC Technician and Customer Support Representative. Their hands-on experience includes resolving hardware and software issues and installing technology for academic environments. Miguel has a passion for learning new technologies, rooted in their proximity to the U.S. Army Cyber Center of Excellence.