Saicom
Kim Smith is an experienced professional in project administration and client services, currently serving as a Project Administrator at Saicom since February 2022. Previously held roles include Client Service Representative at Phoenix Financial Services Group and Client Care Consultant at ASI Financial Services, where responsibilities involved providing product information related to employee benefits. Kim has a strong background in team leadership as the Member Contact Centre Team Leader at Genesis EB Solutions, where oversight of agents and management of queries was key. Early career roles include customer support positions at NEOTEL, Avon, RNA, MTN, Business Connexion, and Absa Group, focusing on administration, sales, and client service. Education includes multiple qualifications from the Institute of Health Risk Managers and a RE5 Qualification from Moonstone Business School of Excellence, with ongoing studies towards an NQF5.
Saicom
Innovative solutions for your changing needs The way we communicate is constantly evolving. It’s why we focus on developing solutions that cater to our clients’ changing needs. Starting out as a telecommunications service provider almost 20 years ago, we’ve quickly developed to become a cloud-first, software-driven solutions company. Our innovative offerings are available across our extensive network, spanning Johannesburg, Cape Town and Durban. Beyond our competitive voice and connectivity offerings, we also provide SD-WAN, cloud and hosting solutions that are tailored to your business needs. We understand that security is more important than ever before. It’s why our approach to security solutions is outside-in and inside-out, ensuring that you and your networks are fully protected. We’ve built our telecom company around our ability to adapt, grow, innovate and evolve, yet one thing always stays the same; our customers’ needs come first. This is our guiding force on our journey to creating easier and more cost-effective ways for our clients to compute, collaborate, network and secure their businesses.