Akash Kumar Bari is an IT Service Manager at SailPoint, where they lead incident responses and service operations for the company's SaaS product while ensuring stability and customer satisfaction. With 8.5 years of experience, they specialize in managing critical outages, collaborating with cross-functional teams, and driving continuous improvement initiatives. Akash's previous roles at Cognizant and Wipro Technologies provided a strong foundation in IT service delivery and stakeholder engagement. They are ITIL v4 certified, enhancing their capability to align IT services with business needs effectively.
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