Andy Castro

Andy Castro is an experienced Staff Test Engineer and Solutions Architect at SailPoint since July 2018, specializing in resolving technical challenges for IdentityAI implementations and facilitating customer knowledge transfer sessions. Responsibilities include mentoring engineers, developing AI training content, and acting as a primary liaison for customer renewals. Prior to this role, Andy served as a Senior Test Engineer focused on SAAS and on-prem solutions, collaborating with cross-functional teams to enhance product features while managing testing processes and documentation. Previous experience includes QA roles at uShip and The Advisory Board Company, where Andy contributed to automation testing and quality assurance for various systems. Andy holds a Bachelor of Science in Mechanical Engineering from the University of Texas at Austin.