Bill Walsh

Bill Walsh has extensive experience in customer success and project management, currently serving as a Sr. Customer Success Manager at SailPoint since January 2015, where responsibilities include acting as a customer advocate and facilitating cross-departmental collaboration to enhance customer satisfaction. Prior to this role, Bill Walsh worked at CA Technologies in various capacities, including Services Project Manager and Director/Manager of Customer Success for the West Region, focusing on delivering high-quality services and fostering strong customer relationships. Earlier positions at NetQoS Inc and Broadwing Communications involved customer advocacy and managerial support, respectively, where Bill Walsh contributed to operational efficiencies and improved customer satisfaction.