Eric Puttock is a seasoned Customer Success Manager with extensive experience in managing client relationships and ensuring satisfaction. Currently at SailPoint since January 2024, Eric oversees client accounts while providing guidance on identity management and compliance solutions. Prior to SailPoint, Eric held various positions at KnowBe4, including Channel Reseller Customer Success Manager and Customer Success Manager for the Small Medium Business Team. Eric's background includes exceptional customer service roles at Millennium 1 Solutions, The Corner Cafe and Grill, and several other establishments, demonstrating strong interpersonal skills and a commitment to client success. Eric holds a Bachelor of Arts in Psychology from Laurentian University and a certificate in Teaching English as a Second Language from Oxford Seminars.
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