Jamin Peckham is a seasoned technology professional with extensive experience in site reliability engineering and technical support. Currently serving as a Senior Site Reliability Engineer at SailPoint since September 2019, Jamin focuses on building and strategizing for the SaaS Triage team, addressing performance-related escalations from the support organization. Prior experience at SailPoint includes roles as Technical Team Lead, where Jamin was the internal escalation point for the support team and contributed to supportability improvements. Jamin's background also includes significant roles at Dell, providing L3 support for various Microsoft technologies, and as a Helpline Technician at Austin Community College, handling a range of support issues. Career beginnings involved network engineering and technical support roles in different industries. Jamin's educational background includes studies at Austin Community College.
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