Jay Curtis is an accomplished manager in customer success with extensive experience in the technology sector. Currently serving as Manager of Customer Success Management at SailPoint since April 2021, Jay is responsible for customer retention and satisfaction, while also coaching and assisting Customer Success Managers. Prior to this role, Jay worked as an Enterprise Customer Success Manager, managing software adoption for 35 accounts. Jay's previous experience includes customer success and territory management roles at Civitas Learning and Benchmark Business Solutions, where notable achievements include winning the 2019 President's Club and Rookie Salesman of the Year awards. Additionally, Jay has a background in education, having worked as a teacher and coach in various school districts. Jay holds a Master's degree in Educational Leadership and Administration and a Bachelor's degree in English Language and Literature from West Texas A&M University.
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