Jonathan Miller is a seasoned professional in knowledge management and technical support with extensive experience across multiple companies. Currently serving as Program Manager for Knowledge Management at SailPoint since 2019, Jonathan has also held roles such as Knowledge Engineer and Cloud Support Engineer. Prior to SailPoint, Jonathan contributed to Spiceworks from 2013 to 2019 as a Staff Support Engineer, where interaction with users via email and community forums was pivotal in addressing issues with various applications. Jonathan's career includes a position as a Technical Support Representative for Google, where support was provided for Google Apps for Business, and a role as a Staff Consultant at The New Office, Inc. focused on technical solutions and NetSuite customization. Jonathan's early career included support roles at Tubal-Cain Industries Inc., enhancing internal network operations. Jonathan holds a Bachelor of Business Administration in Management Information Systems from Lamar University.
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