Ryan McCall is a seasoned Senior Manager of Product Documentation at SailPoint, where they currently lead a team of technical writers. With a background as a Technical Writer and Senior Technical Writer at Poly, Ryan has extensive experience in producing various technical documents, including user guides and release notes, utilizing their skills in DITA and other documentation tools. Prior to their technical writing career, Ryan served as a Machinist Mate in the US Navy and has also held roles in maintenance engineering and logistics. Ryan earned a Bachelor’s Degree in Professional, Technical, Business, and Scientific Writing from the University of Houston-Downtown.
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