Shane McNair

Shane McNair is a SaaS Engineering Manager known for fostering supportive and collaborative teams while building client-centric cultures in enterprise environments. Currently at Kibo Commerce, Shane led efforts to reduce ticket backlogs and enhance operational efficiency while managing a diverse, remote team. Their career began in the US Navy, where they developed core values of trustworthiness and accountability that continue to influence their leadership style. With a background in technical problem-solving and team management, Shane actively contributes to process improvements and effective communication across departments.