Steven Malone

Steven Malone has over 30 years of experience in technical support and consulting in the software industry, with a focus on identity management solutions. At SailPoint since September 2010, Steven has progressed through several roles, currently serving as Manager of Technical Support AMS. Responsibilities include leading technical support for the IdentityIQ product, mentoring support engineers, and providing expert support for mainframe systems. Previous roles at BMC Software involved providing customer support, conducting business analysis, and managing professional services for identity management products. Additional experience includes technical roles at Huntington Beach Motorcycle Company, TransAmerica, Bartels Harley-Davidson, and United Airlines.