Trey Kirk has extensive experience in engineering and support roles, particularly in the technology sector, spanning over two decades. Currently a Sustaining / 3rd Level Support Engineer at SailPoint Technologies since March 2008, Trey focuses on providing bug fixes and serves as a final escalation point for customer issues. Previously, as a Sr. Support Engineer at the same company, Trey established the support team and developed policies for efficient customer service. Prior positions include IDM Support Engineer at Sun Microsystems and Lighthouse Support Engineer at Waveset Technologies, both roles involving resolution of complex technical product issues. Trey's early career included deployment support at 2nd Wave and FVT engineering at IBM Tivoli Software, alongside system administration as a consultant at Sprint-Paranet.
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