Mark Link is an experienced professional in retail management, currently serving as a Customer Experience Manager at Sainsbury's since October 2023. Prior to this role, Mark worked at Wilkinson for over 24 years, beginning as a Weekend Cashier and progressing to Assistant Branch Manager and ultimately Branch Manager. In the capacity of Branch Manager, Mark had full P&L responsibility for multiple stores across the country, managing turnovers of up to £5 million per annum and overseeing teams of more than 80 members. As Assistant Branch Manager, Mark focused on training, development, and performance management for over 70 team members.
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