Jay Patel is an experienced IT professional currently serving as a User and Site Support Analyst Level 2 at Saint-Gobain since August 2023. Prior to this role, Jay worked as an IT Support Specialist at D2L, where responsibilities included managing mobile devices and endpoints, O365 administration, and network troubleshooting. Jay's experience as a freelance IT Consultant involved assessing and improving clients' IT infrastructure. Earlier, Jay held the position of Computer Support Technician at JNP BPO. Jay holds a Post Graduate Certificate in Information Technology Network Security and a P.G. Certificate in Computer Application Security from Conestoga College, along with a Diploma in Information Technology from Gujarat Technological University.
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