Michael Wang

Senior Product Manager | Agentic AI & Customer Service

Michael Wang is a seasoned Senior Product Manager with extensive experience in technology strategy and customer care at Saks and Saks OFF 5TH, where responsibilities included customer research, vendor evaluation, and cross-functional team leadership. Wang holds an MBA from the University of Washington, complemented by consulting roles with the Seattle Seahawks and Microsoft, focusing on data analytics and user experience respectively. Prior experience includes a leadership position at China State Construction (CSCEC), where oversight of major projects and digital transformation initiatives was key, along with founding Gustoso as CEO. Wang’s educational background features a Bachelor of Engineering in Civil Engineering from Northeast Forestry University.

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