Alfonso Serna is currently the Director and Delivery Lead at Salesforce, specializing in Utilities, Telecommunications, and Financial Services. They have extensive international experience, having worked in the United Kingdom, Portugal, Spain, the USA, Brazil, and India. Before joining Salesforce, Alfonso held various roles, including Senior Manager at Accenture and Business Change Management Lead at Wipro Consulting Services, where they focused on Salesforce implementation rollouts. Alfonso holds a BA in Telecommunications Engineering from Universitat Politècnica de València and an MBA in Finance and Marketing from ESADE.
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