Arvind Shukla is a highly experienced strategic advisor and director in professional services, currently serving as the Director of Technical Consulting at Salesforce. With over 26 years of expertise in multi-channel digital customer experience, product management, and full life-cycle deployments across various industries, Arvind has successfully executed programs leveraging Salesforce solutions for over 15 years. Arvind's extensive certifications and background include roles at prestigious firms such as Deloitte Consulting and GE, enhancing their proficiency in analytics, process innovation, and customer engagement strategies. Arvind is also pursuing an MBA at Emory University while holding a Bachelor's degree in Computer Science & Engineering from Bundelkhand Institute of Engineering & Technology.
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