Audra Hedrick is an experienced professional in legal operations and business systems analysis, currently serving as the Legal Operations Manager at Salesforce. Previously, Audra worked at the Office of the Indiana Attorney General as a Business Systems Analyst and Workflow Coordinator, where responsibilities included migrating a legacy case management system to Salesforce and managing a variety of IT functions, including e-discovery requests and mobile device management. Audra's roles at Salesforce transitioned from Helpdesk Analyst to Senior Legal Operations Analyst, focusing on automating and innovating business processes across legal business units. Audra holds a Bachelor of Science in Informatics with a focus on Legal Informatics and a certificate in Legal Informatics from Indiana University–Purdue University Indianapolis, as well as an Associate’s Degree from Ivy Tech Community College-Central Indiana.
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