Brad Marshall currently serves as the Director of Customer Success Management at Salesforce, where responsibilities include leading a team focused on driving value and Enterprise AI adoption in the Media, Tech, and Utilities Industries. Previously, Brad held positions such as General Manager of Salesforce at NRI Australia & New Zealand, successfully turning the consulting business into an award-winning practice, and Director of Digital Customer at Deloitte Digital, where leadership centered on sales transformation in the Financial Services sector. With earlier experience at Citrix, Salesforce, and MetLife, Brad has consistently focused on customer success, digital transformation, and relationship management across a diverse array of industries. Brad holds an MBA from the University of South Australia and has completed additional professional education in sales and financial services.
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