Brian Kowalk is a Senior Business Architect in Service Cloud at Salesforce, bringing over 15 years of expertise in leading innovative solutions and executing complex large-scale implementations. Previously, Brian worked at BMC Software in various senior IT roles, managing diverse teams and enhancing project methodologies to ensure timely and efficient delivery. They have also held positions at companies such as EDS and Danlaw Inc, demonstrating a strong background in project management, quality assurance, and customer support. Brian earned a Bachelor's degree in Mechanical Engineering from Kettering University.
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