Brigetta McLafferty is a Director at Salesforce, specializing in Customer Success Programs and Strategy. With over 15 years of experience, Brigetta has held various roles including Director of Role Strategy & Employee Experience and Senior Manager of various global programs. Prior to Salesforce, they worked at Oracle, Lumetra, and Current TV, contributing significantly to marketing communications and customer success initiatives. Brigetta holds a Master's degree in Marketing and Communications from Lindenwood University and a Bachelor's degree in English from the University of Missouri-Columbia.
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