Casey Williams is a 7x Certified Salesforce Business Analyst with extensive experience in customer care and logistics management. They recently served as a Senior Solution Consultant at Salesforce in 2024 and held various roles at Interstate Moving | Relocation | Logistics from 2014 to 2020, including Manager of Customer Care and Senior Manager of Logistics. Casey earned a Bachelor of Business Administration with a focus on Project Management from Liberty University, along with a Project Management Certification, after completing their General Studies at Northern Virginia Community College. They emphasize the importance of investment in customer service as a key to a company's future.
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