Cheng Lin possesses extensive experience in sales, customer support, and solution architecture. Beginning a career as a Security Guard at Securitas Security Services USA, Inc. and transitioning through roles such as Merchandise Associate at Harry Rosen and Sales Associate at TRISTAN, Cheng has developed a strong sales acumen. At RBC Insurance, significant achievements include surpassing sales quotas and leading a sales team as a Sales Manager. Cheng's expertise further expanded at Salesforce as a Solution Sales Specialist and Customer Success Manager, focusing on implementing complex solutions and driving engagement among stakeholders. Currently serving as a Salesforce Solution Architect - Manager at Silverline and transitioning to Kaptio, Cheng leads project teams and collaborates on innovative solutions, showcasing a strong combination of technical skills and customer-oriented strategies. Academic pursuits at the University of Toronto culminate in a Bachelor of Arts degree.
Location
Toronto, Canada
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