Chris Oconnor is currently an Escalation Manager at Salesforce, a role they have held since 2025. Prior to this, Chris served as a Technical Support Manager and Technical Support Engineer at OwnBackup from 2022 to 2023. Chris also worked at Commvault as a Tier 2 Customer Support Engineer from 2013 to 2021. Additionally, Chris manages their own company as a Technical Support Manager from 2022 to 2025.
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