Chris Springfield is a seasoned Senior Renewals Manager at Salesforce, specializing in transforming renewals into strategic growth opportunities. With a Bachelor of Science in Marketing from Franklin University, Chris has extensive experience in customer success roles across various organizations, including Tesorio, Jopwell, Verizon, and Liberty Mutual Insurance. Known for mentoring others and building strong partnerships, Chris has demonstrated remarkable achievements, such as maintaining a 97% annual renewal rate at Tesorio and a 95% retention rate at Jopwell. Currently, Chris focuses on leveraging data-driven insights to enhance customer relationships and deliver value in the SaaS landscape.
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