Constanza Simone is a customer success, CX, and marketing intelligence expert with a 25-year career in various industries, including IT, software, telecommunications, finance, and retail, at both local and regional levels. They have held significant roles such as Strategic Project Manager at Telefónica and Sr. Regional Manager at Pontis, focusing on enhancing personalized customer experiences and increasing lifetime value. Constanza has also co-founded a fashion e-commerce platform and served as a Loyalty & Engagement Manager at Farmacity S.A. Currently, they work as a Senior Principal Success Manager for Marketing Cloud at Salesforce, leveraging their extensive expertise in customer engagement and data-driven marketing strategies. Constanza holds a BA in Marketing and an MBA from Universidad de San Andrés, along with additional certifications in digital marketing and analytics.
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