Crystal Chae

Crystal Chae, PMP® CSPO®, is a Solutions Architect at Salesforce, bringing extensive experience in the healthcare, financial, and nonprofit sectors. Crystal has held roles as a Case Manager at AmerisourceBergen and a Program Supervisor at IBM, where they developed key operational procedures. As a Business Systems Analyst at Navy Mutual Aid Association, Crystal created product strategies and managed project delivery, enhancing operational efficiencies through Salesforce optimization. Crystal holds a B.S. in Pharmaceutical and Healthcare Business from the University of the Sciences in Philadelphia and has achieved 12 professional certifications.