Derek Masuda is an experienced professional in site reliability operations, currently serving as a Senior Manager in the field at Salesforce, where past roles also include Manager and Associate Manager for Techforce. Prior experience encompasses positions at Vail Resorts as an IT Computer Technician I, Sport Chalet as a Scuba Department Sales Associate, Biola University as an IT Helpdesk Representative, and The Sharper Image as a Sales Associate. Derek Masuda's diverse background in IT support and sales contributes to a robust skill set in operations management and customer service.
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