Dinesh Kumar is a customer support leader with over 16 years of experience in driving excellence in customer satisfaction and team performance. They have held roles such as Senior Manager of Technical Support Engineering at Salesforce since 2019, Technical Support Manager and Support Team Leader at ClickSoftware from 2015 to 2019, and Senior Solution Integrator at Ericsson from 2011 to 2013. Dinesh began their career as a Project Engineer at Wipro from 2008 to 2011. They earned a Bachelor of Engineering degree from UIET, Punjab University, in 2008.
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