Ellen Kim is a Solution Architect at Salesforce, where they manage multidisciplinary teams and design custom applications to enhance operational efficiency. Previously, Ellen served as a Senior Solution Consultant at Salesforce and held roles as a Product Owner and Business Analyst at UNIS Fulfillment and Transportation, where they led product definition and facilitated agile ceremonies. They have also contributed as a CRM Business Analyst at International Justice Mission, focusing on user experience design and stakeholder collaboration. Ellen’s earlier experience includes a Business Analyst position at Pepperdine University, where they analyzed system effectiveness and provided support for various academic programs.
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