Eric Lorenz is currently a Cloud Technical Lead at Salesforce, having previously held various roles within the Marketing Cloud division from 2018 to 2019, including Senior Success Agent and Principal Success Engineer. Prior to joining Salesforce, Eric was the Operations Manager at IU Bookstore from 2012 to 2016, where they managed inventory, led special projects, and oversaw game day operations. Eric also worked as a Textbook Manager and IT Manager during their tenure at the bookstore. They earned a degree in Computer Science and Business from Indiana University, completing their studies in 2002.
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