Eric Marshall

Sr. Experience Manager, Salesforce Help

Eric Marshall is a Digital Customer Experience Manager with a robust background in various roles at Yahoo and Salesforce. At Yahoo, they held multiple positions including Analyst in Search Engine Marketing, Operations Manager in Digital Support, and Sr. Account Manager in Search Engine Marketing between 2006 and 2011. Subsequently, from 2020 to 2022, Eric worked at Salesforce as a Sr. Experience Manager for Salesforce Help, where they also served as a Sr. Analyst in Knowledge Management. Their diverse experience in digital support and customer experience management highlights their expertise in the field.

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Hillsboro, United States

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