Eric Ngabo

Eric Ngabo is a Senior Director - Services Delivery Lead with extensive experience in CRM and customer success. They previously served as a Senior Consultant at SOPRA Consulting, enhancing client CRM systems from 2010 to 2014, and held various leadership roles at Salesforce from 2020 to 2021. Eric also worked as a Consultant CRM at Business & Decision and a Manager CRM at Kerensen Consulting, where they were involved in complex project management. They hold multiple degrees from ISEM and Université Paris Nord- Paris 13, specializing in commerce, marketing, and customer relationship management.