Eric Osterman is a Senior Manager at Salesforce, where they manage a team of five professionals and serve as a Marketing Cloud Architect on large-scale enterprise projects. With a solid background in Salesforce Marketing Cloud, Eric's expertise includes Email Studio, Journey Builder, Automation Studio, and Contact Builder. Eric's career includes roles such as Senior Consultant at Appirio and Marketing Architect at Acumen Solutions. They also briefly worked as a Marketing Cloud Consultant at Leidos, focusing on the functional implementation of Salesforce Marketing Cloud tools. Eric completed a UX research and design program through edX at the University of Michigan in the summer of 2018 and is currently pursuing a Marketing Cloud Einstein Fast Path program through Trailhead by Salesforce.
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