Garrett Smith is a seasoned professional with extensive experience in customer success and technology management. Currently serving as Senior Director of Customer Success at Salesforce since March 2016, Garrett previously held the position of Customer Success Director. Prior to Salesforce, Garrett worked at Accenture from June 2007 to February 2016 as a Manager, focusing on delivery management in computer and enterprise software engineering, including full cycle software development and CRM implementations. Earlier career highlights include founding and leading ArachNET Systems as President from December 2003 to February 2006, specializing in home automation solutions, and serving as an Analyst at Perot Systems from January 2001 to December 2003. Garrett holds a Bachelor's Degree in Computer Engineering and Mathematics from Southern Methodist University.
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