Gerald Cavin is a Senior Customer Success Manager at Salesforce.org, where they support nonprofit and higher education organizations in their digital transformation journeys. With 20 years of experience in leading IT teams and managing complex projects, Gerald has held significant roles such as IT Program Manager at IMD Business School and Swiss IT Director for Laureate Hospitality Education. They earned a Bachelor's degree in Computer Science from HEIG-VD and completed multiple advanced programs at IMD Business School focused on digital transformation and artificial intelligence. Gerald's commitment to leveraging technology for the betterment of business sectors highlights their expertise in delivering innovative solutions.
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