Gerald E. is a distinguished Solution Engineer specializing in Service Cloud at Salesforce, where they have been since 2021. They previously held the roles of Lead Solution Engineer and Principal Solution Engineer at Salesforce from 2016 to 2018. Prior to their tenure at Salesforce, Gerald worked at Cisco Systems from 2008 to 2012, serving as a Partner Systems Engineer and Global Systems Engineer, focusing on networking solutions and project management for a major French financial institution. Gerald holds a Master's degree in Telecommunications Engineering from EPITA, earned in 2007.
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