Glen Durrant

Glen Durrant has extensive experience in product management and operational excellence across various industries, currently serving as a Sr Manager in Product Management at Salesforce since February 2014. Durrant's expertise is highlighted in leading the Customer Identity strategy for AI-driven agents, optimizing Customer Authorization and Authentication processes, and driving significant efficiency improvements within Business Technology Applications. Previous roles include managing mission-critical projects in sales operations and pioneering an integrated Social Media intelligence platform at LiveWorld. Durrant also contributed to medical simulation technology at SonoSim, developed marketing operations strategies, and transformed content monetization at Internet Brands. Durrant holds an M.A. in Media from the University of Kent and a BA with Honors in Fine Art from Liverpool John Moores University.