Heather Lear

Heather Lear is a Manager, Onboarding Trainer in Customer Success and Professional Services at Salesforce, where they focus on orchestrating onboarding training that enhances customer advocacy and attention to detail. Their experience includes roles such as Field Enablement Manager and Senior Success Guide, where they designed impactful training programs to elevate employee satisfaction. Previously, Heather worked at Marriott International as a Human Resources Specialist and held project management positions at Kronos Incorporated. Currently, they are pursuing degrees in Manufacturing Engineering Technology, Organizational Leadership and Supervision, and Human Resources Management.