Hiroko Lanz

Principal Customer Success Manager (MuleSoft)

Hiroko Lanz is a Principal Customer Success Manager at Salesforce, focusing on MuleSoft. Previously, they held various engineering and management roles at companies including Nokia, Telstra, and Ericsson between 1997 and 2021, contributing expertise in customer support, integration, and service management. Hiroko also served as a Customer Delivery Engineer at Lucent Technologies and as an Integration Engineer at DOCOMO Engineering Inc. Hiroko is currently pursuing education at the Tokyo University of Agriculture.

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Tokyo, Japan

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