Holly Lien is currently a Technical Account Senior Manager at Salesforce, where they focus on enhancing customer success and experience. Previously, they held various roles in customer experience and marketing, including positions at Lower and Homeside Financial, where they excelled in managing customer relationships and overseeing operational improvements. Holly also worked as a Freelance Artist & Designer from 2011 to 2019. They earned a Bachelor of Fine Arts in Scientific Illustration from The University of Georgia in 2015.
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