Ignacio Arana is a Global Support Manager at Salesforce, where they lead a team focused on providing exceptional technical support to customers. With over 14 years of experience in IT management, Ignacio previously held roles at IBM, Kyndryl, and Shell, demonstrating expertise in service delivery, team management, and IT governance. They are recognized for their ability to foster strong relationships and ensure effective communication with both clients and team members. Ignacio holds a degree in Information Technology from UADE, along with various certifications in English and economics.
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