Imran Ulla is a seasoned professional in customer success, currently serving as the Director of Customer Success at Salesforce since 2025. Previously, Imran held the position of VP of Customer Success & Ops at Lightyear, where they significantly scaled revenue and developed customer processes. Imran's extensive background includes leadership roles at notable companies such as Dun & Bradstreet and Lattice Engines, driving success across diverse teams and products. With a BS in Mechanical Engineering from the University of California, Berkeley, Imran has a robust engineering foundation that complements their strategic expertise in customer relations.
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