Jennifer (Rose) Cramer is an accomplished leader in customer success with a diverse background in consulting, management, and transformation. They have held roles at Salesforce.com, including Principal Consultant, where they implemented products for enterprise-level customers, and various senior leadership positions, culminating as Senior Vice President of Customer Success. Prior to Salesforce, they served as Vice President at SAP, overseeing customer transformation initiatives, and managed global teams at other notable companies like Covidien and Hewlett Packard. Jennifer holds an MBA from Dalhousie University and a BA from Western University, along with specialized training in strategic leadership for women from Simmons College.
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