Jo Smith

Jo Smith is a highly accomplished leader currently serving as a Senior Account Partner for Professional Services at Salesforce. With a robust background in marketing operations and digital transformation, Jo previously held key positions at Deloitte Digital and Merkle Australia, demonstrating expertise in driving engagement and loyalty across various brands. Jo’s experience spans several organizations, including Luxottica Group and Fairfax Media, where they successfully managed CRM programs and multichannel communications. Jo earned their degree from Charles Sturt University and has developed a strong proficiency in marketing technology and strategy throughout their career.